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Background
Clean energy is an important and lucrative industry and Compressed Natural Gas (CNG) is increasingly being used to reduce dependence on crude oil. However, distribution of CNG comes with its own challenges such as sourcing, pipelines, gas stations, large manpower, and a host of other transportation factors. With an increasing vehicle fleet using CNG, our client wanted to optimize their operations and improve service delivery in order to increase customer retention, satisfaction, brand image, and optimize logistics and operations to impact their bottom line.
Challenges
The client relied on multiple different systems like SCADA, VTS, MIS, Excel, manual handwritten data on notebooks, and other archaic tools were being used for managing business activity. A lack of coordination, effective management, and use of tools had caused supply issues with several of the client’s locations. Logistical costs for transportation were high and the dependency of contractual manpower was not optimal nor sustainable.
How We Are Making An Impact
The nearly 1 year-long applied research analysis on Deepspatial’s Platform helped create a unique learning environment which could predict the demand at the Gas Stations with over 90% accuracy on a 24, 4, and 72 hour advance forecast. The Platform provided the client with a detailed logistical transportation prescription from vehicle fill up to fleet optimization and driver optimization to estimated time of arrival at stations. Furthermore, Deepspatial’s Platform was integrated with the clients existing systems to continuously draw real time data to empower quick, data-driven decision making.
Visible Results
As a result of using Deepspatial’s Platform, the client saw a substantial increase in new and repeat customers. Due to improving gas availability and better-managed services, customers’ regards were noticeably more positive as noted by staff reports. Optimizing logistical and management operations and other key factors empowered the company to increase revenue, margin, and positively impacted their brand’s image. Not being held back anymore, the client was empowered to expand into new territories with a significant reduction in overhead with the help of Deepspatial.
